A note to our patients regarding COVID-19

By March 16, 2020 News

We are closely monitoring the Coronavirus (COVID-19) situation and following recommendations from the Centers for Disease Control and Prevention (CDC), World Health Organization, and the City of Austin.

At this time, we are postponing all events scheduled for this month until further notice. This includes the free skin check with Dr. Tyler Hollmig scheduled for March 25th and our “A Walk in the Park” event scheduled for March 29th.

At this time, all testing for patients who qualify are held at the public health labs. Please refer to this website: http://www.austintexas.gov/department/health for the Austin Public Health Department or call (512) 972-5555. If you are presenting with symptoms but are not able to get tested, please quarantine yourself for 14 days and until completely symptom-free.

In an effort to protect you, our medical team, and the general public, please do not go directly to your doctor’s office or the emergency department without calling first. A phone call will allow care teams to determine the best location for you to be evaluated. In some cases, phone calls may allow you to avoid an in-person evaluation, which helps minimize exposure to the public. If you are experiencing a medical emergency, such as severe shortness of breath, chest pain, or altered mental status, please call 911.
To keep yourself and others healthy:
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue or bent elbow (if tissue is unavailable), then throw the tissue in the trash.
  • Avoid all non-essential travel.
  • Know the symptoms: fever, cough, shortness of breath
If you have an existing routine appointment scheduled, and are experiencing respiratory symptoms such as fever, cough, or shortness of breath, please call the office prior to the appointment to discuss how your care will best be served.

This is a rapidly evolving situation, and one that we are actively monitoring. We are ready to adjust as things progress, and we will keep our patients up to date throughout.